Community Health Services

enhancing healthier communities, together!

Compelling Works recognises the importance of community health. Through our Community Health Unit, we are committed to undertaking programs and interventions aimed at promoting and improving community health in Malawi and improving health data systems.

Our approach to Community Health

We strengthen community health initiatives through community involvement; leveraging practical digital solutions to advance community health initiatives; and improving the capacity and performance of community health workers through monitoring, evaluation, research, and learning.

We cannot solve health problems without involving the health beneficiaries–the community being served with the health services. Involvement of communities means paying attention to what matters to individual patients/clients; upholding, advocating, and reinforcing health rights for communities; empowering community members to make informed decisions regarding their health; invigorating community health structures and empowering them to take responsibility for their respective communities’ health requirements; economic empowerment of communities; and other related interventions that ensure community members are participating in decisions and programming that ensures improvement of population health. 

We empower community health workers with health information for decision support to improve health outcomes. We do this through the design/customization and rollout of digital health solutions in the programs that we implement in the community as illustrated in the examples below of programs we are supporting in Malawi.

Blantyre Prevention Strategy (BPS)

The Blantyre Prevention Strategy is a new approach to HIV prevention, addressing HIV prevention issues along the prevention cascade of targeting, demand creation, service delivery, and sustained use. The initiative is piloted in Blantyre District Health Office (DHO) and Bangwe and Mpemba health centers, with a view to scaling up in high burden facilities in Blantyre and Lilongwe districts.

In collaboration with Cooper/Smith under George Town University as prime, we are implementing the data stream-related components of BPS.

We are designing and rolling out the Prevention Adaptive Learning and Management System (PALMS) i.e., a platform with visualization dashboards displaying key information to inform HIV prevention decisions.

In close liaison with community health workers, we are rolling out the Risk Tracking and Response (RTR) platform to strengthen response mechanisms tackling HIV prevention. 

Learn more about BPS here

eRegister project in Ntcheu

The eRegister project funded by GIZ and implemented by management4health, Compelling Works, and Cooper/Smith in the consortium is supporting the Ministry of Health (MOH) through the Digital Health Division (DHD) to scale up the eRegister platform, currently running in Bilira, Nsiyaludzu, and Kandeu health centers in Ntcheu districts in Malawi.

The eRegister platform is used for managing critical maternal, neonatal, and child health information at the point of care to improve the quality of care and service delivery. 

The date, mothers and children have been the main beneficiaries supported through the eRegister platform. 



We promote research and learning in the digital health space to identify digital solutions with potential for scale-up; and in partnership with universities, we leverage digital solutions to advance research and knowledge generation in the health sector.

In Malawi, Compelling Works as prime in consortium with Kamuzu University of Health Sciences with funding from BMGF through Makerere University are conducting research on the effectiveness of digital payment systems for community health workers delivering mass vaccination programs in Malawi, as compared to traditional payment systems. This program is under the Digital Health Payment Initiative and Research in Africa.

Our Theory of Change

If we sensitize communities to identify gaps affecting their communities related to their own health problems; act collectively to identify local solutions to address the gaps; provide and receive feedback from the health facilities serving the community; use simple surveillance solutions within the community to understand their health indicators; and be supported by traditional leaders to take participatory action in health issues; THEN we will create communities that are empowered to make informed decisions and choices about their health

Our community health experts have excellent skills in:

  • Community mobilization
  • Community advocacy for health
  • Design of community health programs using different models including Participatory Learning Action (PLA); Community Scorecards; and others
  • Monitoring and Evaluation of Community Health programs
  • The conceptualization, design, and rollout of robust digital health solutions for community health initiatives.

In doing the above activities, we recognize the importance of Traditional Leaders and the roles they play in promoting community health. Concerning cultural practices and heritage, our programming aims to promote practices that are not retrogressive to development. We try as much to introduce behavioral change practices that help to preserve the best cultural practices. We encourage innovation and instill a culture of testing new ideas within community settings.

Our community health approaches are forever being tested and implemented following Government policies and strategies thereby being flexible to change to suit community needs and priorities.